Winter storm preparation resources and contact numbers provided

The City of Saratoga has released a public safety guide outlining steps residents can take to prepare for winter storms. The announcement notes that potential consequences of these weather events include fallen trees, flooding, and landslides. The city encourages residents to prepare in advance and provides specific contact information for reporting emergencies and accessing resources.

For emergency situations, residents are instructed to call 911. This includes reporting downed power lines, which should be assumed to be energized and dangerous. After calling 911, residents should contact PG&E at 800-743-5000 to report the line.

For general power outages, residents can check status or report issues via the PG&E Outage Center website or by calling 800-743-5002. Individuals with medical needs dependent on electricity or those with access and functional needs can call 211 or visit the United Way website for resources.

To manage flooding, the city offers a free, 24-hour sandbag station in the parking lot outside the City’s Corporation Yard at 19700 Allendale Avenue. This station is available from November through April 15, 2027, and provides bags, sand, and shovels. There is a limit of 25 bags per household.

The Santa Clara Valley Water District and the California Department of Water Resources also provide instructional materials on sandbag techniques.

Residents should report fallen trees, landslides, and flooding on public roads to the City of Saratoga at 408-868-1245 during weekdays from 6:00 a.m. to 3:30 p.m. For weeknights after 3:30 p.m. and weekends, residents should call Santa Clara County Communications at 408-299-2507. The city states it will clear road obstructions immediately.

For dead or fallen trees on private property, a free tree removal permit may be required. Applications can be submitted to the City Arborist at planning@saratoga.ca.us or left in a drop box at the Community Development Department at 13777 Fruitvale Avenue.

Residents are advised to sign up for AlertSCC to receive emergency warnings from the Santa Clara County Office of Emergency Management. The city also warns that flooding can occur quickly with little warning and advises staying away from areas with water six inches or deeper.