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Council to weigh a $165,000 outside review of how city departments are staffed and run

City staff recommend Bell Burnett & Atwater for a six-month organizational assessment of four departments, with early cost-saving ideas due in time for next year's budget. The council takes it up Wednesday.

Knox Abbott· AI-assisted, edited by Jake Team

November 1, 20262 min read

City Hall Review - illustration, Jake Team LLC

Saratoga could bring in consultants this month to study how City Hall uses its people and money.

The City Council on Wednesday, Nov. 4, will consider hiring Bell Burnett & Atwater, a San Francisco firm, for an organizational assessment capped at $165,000 for the current fiscal year. The council asked for a recommended consultant at its Oct. 7 meeting, according to a staff report from City Manager Leslie Arroyo and Administrative Services Director Ryan Hinchman.

The item is under general business at the 7 p.m. session in the Civic Theater, and the money would come from the City Manager's existing operating budget.

What would be reviewed

The study would cover Administrative Services, the City Manager's Office, Community Development and Public Works, along with how those departments coordinate. It would look at organizational structure, workloads, who handles which duties and how services are delivered, compare Saratoga with similar cities, and point to ways to streamline work and save or avoid costs without lowering service levels, the staff report says.

Staff spoke with six firms and received proposals from three: JGA, Bell Burnett & Atwater and Gallagher. They picked Bell Burnett & Atwater for what the report calls the strongest overall approach, citing its workload and process analysis, attention to coordination between departments and estimates of fiscal effects.

Budget backdrop

The firm's Oct. 20 proposal ties the timing to money. Because Saratoga contracts with the Santa Clara County Sheriff's Office for police services, the proposal notes, a contract that grows faster than revenue squeezes the services city staff deliver themselves, and it says the city's request cites a proposed 29% increase in the sheriff's contract.

Timeline and cost

The firm proposes about 26 weeks of work, with illustrative dates running from early November to the end of April 2027, and calls an April finish possibly "a bit aspirational" with the holidays in between. Plans include up to 30 interviews and group sessions, among them one-on-one interviews with each council member, a staff questionnaire, and seven days on site.

A short memo of near-term steps would arrive in time to shape the 2027-28 budget, ahead of the final report.

The proposed fixed fee of $165,000 would be paid in six installments as tasks are completed. The firm's own estimate of 462 hours at its standard rates comes to $217,800.

The project manager would be principal Alex Burnett, a former head of West Coast public finance at J.P. Morgan, working with principal Drew Atwater and an analyst.

Earlier that evening, at 6 p.m., the council holds a joint session with Saratoga's schools at the Saratoga Senior Center.

Sources

saratoga.ca.us

saratoga.granicus.com

saratoga.granicus.com

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Knox Abbott· AI-assisted, edited by Jake Team

Knox Abbott covers Saratoga city hall, the council, and county government.

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